Customer Reviews

They got the job done and for less than everyone else. Respect. Good people.

aaron wenzel

Derrick goes above and beyond diagnosing issues. Great work and good warranties. Would definitely recommend!

Brycelynn Hoornstra

Won’t use anyone else. Always fair and honest with their work. Plus I live less than a block from them which is very convenient.

Bill Herman

They got us in quickly, had our AC condenser replaced, and we were able to pick it up the next day with ice cold AC and without breaking the bank.

Melissa Trujillo

Hands down, without a doubt, the best, most honest and reliable mechanic shop around. The wife and I have used this shop on multiple occasions now for both repairs and maintenance and they have always done great work and they do it quick. Called them first thing this morning when my truck began making a concerning sound in the front end and they got me in immediately. The problem was diagnosed within 10 minutes of arriving. I was given a more than fair estimate and got a text a few hours later notifying me my repair is already complete. I will never go anywhere else at this point. They fixed the air suspension on our cadillac the same day we dropped it off when nobody else would even look at it. Very friendly staff who treats you like family rather than just another faceless customer. Look no further, best shop in the mitten! Make these guys your go to mechanics.

Rusty

Since my wife and I moved into the Jackson area a few years ago we have trusted JD Auto Service to ensure our vehicles stay up to par. Though vehicle repairs are never desired, it is inevitable and trusting this team with your vehicle is the best decision made to get back on the road.

Corey Franklin

Not only did you do an amazing job it was done quickly

Chastity Clevenger

They do excellent work.

Roger Ash

They always take good care of me and do good work

Jonathan Grella

Friendly folks. Would have appreciated a cal/when work was finished.

Karen Steiner

I have trusted them for years to get my vehicle back on the road and they have delivered!! Always beyond satisfied when I end up having to get any work done. 10/10

frankie jean

We always take our vehicles to JDAuto! We have always been happy with their work and communication, and I recommend them to all of my friends and family

Deborah Sekinger-Campbell

Very nice customer service. And they worked with me to try to pinpoint the problem in fair pricing and I would recommend them.

John L

Fair prices and quick service, both of my visits with JD’s were exceptional!

Nicole Ball

These guys are THE BEST. Fair. Fast. Friendly. And I can't think of another F word to say they really know their stuff. They stand behind their work. They'll even give you a ride home if you are in town. I can't recommend them highly enough!

Cindy Melchert

Great service I had the smart start system installed and the machine malfunctioned. They reimbursed me for the towing and fixed it for free first thing. Thank you for making everything right 5 stars Great job guys

Jacob Leffler

No nonsense car repair, explained all procedures and processes, probably one of the better mechanics I've taken a car to. Highly recommend!

Staci Speers

Great service, quick and affordable. Our go to for all of our auto repairs

Charissa H

Fast, friendly, quality service. Highly recommend!!

Amanda Humphrey

Their services great prices are fair and very quick

Amanda Haywood

They were able to get me in right away to fix my tire even though they were super busy! And for a very good price. Thank you so much.

Amy Lemon

Great service. Positive attitudes and good prices

Anthony Sway

Good pricing fast service nice staff ?

Hell “Tokahontas” Betty

Helped us fix a mess of a vehicle. Great guys highly recommend

Marsha Koziol

Good customer service and friendly staff

Bleys Loar

Drop my car off with an intermittent ABS speed sensor problem. They actually took the time and pinned it down. Got a little worried because it took them the full day, but unlike most dealerships I've dealt with or mechanics still paid the same price they quoted at the beginning of inspection and got okayed for the repair for a price. I was more than happy to pay and was actually kind of shocked for how well of service. They were quick thorough and didn't keep jacking up the price for difficult diagnostic they definitely found a new repeat customer.

Ricky Mitsch

They do really awesome work, they go above and beyond. Quick turnarounds on fixes and they work with the costumer on problems I've had a lot of mechanics shops for my vehicles but theses guys provide the best service I've ever had.

Alex Policht

These guys got me in right away and had my car fixed in less than a day at a very good price. We will definitely be back. Thanks!

Megan

Tires

Service truck had a screw in the tire. They stopped what they were doing and fixed it in 20 minutes.

Orson Beeman

Brakes

I had my brakes done before coming here, air was in my brake line. I had one whole tire that needed a brake and rotor they were so busy I explained I was trying to get a hour or so away. They got me right in and took great care of my issue. Very professional and reasonable with prices I appreciate you guys.

Rebecca Lathon

Transmission Services

Does great work couldn't for a better job when having a transmission installation.

Lynnette Dean

They took my vehicle in the day I brought it there told me exactly what it needed ordered the part

Greg Hiatt

Brakes

This week was my second time using JD Auto Service. I had a wheel bearing replaced and brakes replaced. I am pleased with their service. My car is running smoothly.

Toni '

Great honest service every time. My vehicles go here when needed and I refer all my friends and family. Jose and crew are good at what they do and honest. That's pretty rare.

Mike Belcher

This was my first time using them. They did a wonderful job. They kept in contact with me about everything. They were upfront and honest. I'm definitely going back to them in the future.

Andrew's Anger

Great shop. They were able to fix my car problem in a nice timely fashion. The price was exactly what it needed to be and wasn't outrageous.

John Curran

Great work reasonable price! Got me back on the road in a couple days! Will deffinently use them for future needs

Joshua Isaacson

Great shop

Moby Dick

These gentleman we're very courteous and informative. They all seemed happy to be at work and the atmosphere was comfortable. I would highly recommend to anybody. They are also multilinguistic as they can service Spanish and English. Very great first impression!!

Joshua Fox

Great value, excellent people to work with. I have sent 1 personal and 5 business vehicles there for work and will do so without hesitation again.

Steve Hanifl

Always do a great job and fair price.

Leisa Stull

Great service and very affordable.

Matthew Finch

Always fast and affordable service. I recommend them to everyone.

Christopher Matherson

I've been to JD twice now and both times they've been very professional and easy going. Both times I've went there I did not have an appointment but they never held it against me and still looked at my car quickly. I haven't had any problems with the work they've done and they've been very fair. So glad to have found a local mechanic I can trust!

Masen Burch

Reasonable prices, good work, friendly staff.

Kimberly Williams

I love this place. Derek is great and really seems to care about all his customers. Every time I come in, appointment or not, he always manages to squeeze me in to at least find a quick answer for me. My mom and I are both regular customers and prefer our vehicles don't go anywhere but here! Thank you JD!

Larissa Parker

(Translated by Google) Excellent service (Original) Excelente servicio

Severiana Ramos

excellent fast, friendly, affordable service ..Thank you very much!

Thomas Barron

Honest and efficient. Took my Jeep in for a brake problem, it was repaired quickly and they explained the problem well. Will return.

Meggers McClain

Same day repair. I didn't expect that.

tom mccarthy

If you want honest, affordable and people who listen and care, GO HERE! Had issues with my car for a week, tried to fix it myself to no avail, gave them a call on Thursday evening, dropped the car off Friday and all my issues were fixed by the afternoon and at such a reasonable rate! I will ALWAYS come back here. Too many other places are out for themselves, not this place, not at all!! Keep up the amazing service! This is what this world needs! Thanks for getting me back on the road so quickly!

Sean Fiero

Best place in Jackson!! I wouldn't take my truck anyplace else. They are trust worthy and always ready to help!! Definitely would recommend this place 100%

Dustina Mae

Very good service! Every time I have an issue they always help out. Highly recommend!! Very down to earth.

Amy Scott

These guys do such good work. They are very fair on their pricing. Also they will drive you home and pick you up.

Paul McNeil Jr

Fast service professional all around great service. And now the test drive my car.

La Mas Bonita Delarosa

Great service! Very professional staff! Would definitely recommend

Sondra Massey

I love how kind and quick they are. Derek is a Rockstar along with the rest of the crew. I never want to take my vehicle to another repair shop again. They won't scam you on repairs, I have a family of mechanics who all live hours from me and when I call about repairs I tell them what JD Auto is doing and what they are charging, my family says it's a fair price. I love this place.

Nicole Miller

I broke down with a flat tire right next to JD Auto and was pretty much stranded had they not helped. I never caught the name of the person who helped me and put my spare (donut) tire on but they were awesome! I was so relieved and grateful that they lent a hand to me. The staff I interacted with were super friendly and I definitely know where I'll be going next for any repairs!

Allanah Steveson

Amazing Service

Excellent customer service and reasonable prices. I was thoroughly pleased at the service and care given to me and my automobile when I desperately needed an alternator belt replaced on a Saturday afternoon. I cannot say THANK YOU enough!!! I would recommend JD's to everyone!

Barbara Beaghan

Fast and Courteous

I was traveling on vacation and I blow a hose on my truck that powers the brakes and power steering. I call all over and nobody could look at my truck for 2 days. JD Auto dropped what they were doing and help me out and got me and the family on the road again. Thanks!!!

Alvah Contractors

Trustworthy Mechanic

Very honest mechanics. They say it is hard to find a good, trustworthy mechanic. This shop has plenty of hard working, honest mechanics. I would highly recommend this shop if you don't want to get swindled. The staff is very friendly and helpful. The best auto shop in town!!!

brandon stewart

Fast Service

They fixed my car very fast within 30 minutes and I had a lot wrong with it with a decent decent price I definitely recommend them

Tabitha Rhoades

Great Customer Service

They did some work on my pickup. The guys were knowledgable and nice. They have reasonable prices. I will be taking my truck there again for future work.

Rob Bern

Knowledgeable Staff

Fantastic service! I showed up on a Saturday afternoon needing an emergency repair quickly, with almost no notice, and they had my car in immediately (seriously, within minutes). I then realized I didn't have my wheel lock key, though that was no problem for these guys, they were able to replace two suspension components with the wheel on in under 45 min for cheaper than what Midas quoted me and Midas said I'd have to wait several days before bringing my car in. I'm blown away by their customer service and expertise!

A C

Best Auto Shop

If you every need any work done there have Anthony do it he is the best

Mike Rock

Highly Recommended

Amazing customer service. We were passing through town and wanted to get our car fixed quickly so we could get back on the road. Tony showed us what was wrong with our car, told us what we needed to do to fix it, and fixed it quickly so we could get back on the road. Highly recommended!

Sara Jo

Great Shop

Really good service and prices.

Ron Small

Best Local Shop

Amazing customer service. Great rates. Even gave me a ride to and from while they worked on my truck!!!!

Adam Grow

Friendly Service

(Translated by Google) Very good service (Original) Muy buen servicio

DJ PARIENTE 76

Great Service

Great place to do business

William Nichols

Honest Mechanics

My bf had his car towed to Tamrox because it wouldn't jump start. They quoted him 3K, he said he couldn't afford that and then they said okay well your alternator and battery need to be replaced which will be $1700. Which is absolutely NOT a realistic price for a 08 Impala. We brought it to JD and they quoted $550 including the tow there. They called the next day and let us know the alternator was fine and it was just the battery. Charged us a completely reasonable price and had it ready so fast. So grateful for their honest work.

Brittany grace

Friendly Staff

Great great great service. I got the wrong part from autozone and they took me up to autozone and exchanged the part which is awesome!!! They were friendly and really helped me out. 10 out of 10 would recommend!!!!

Bethany lovett

Honest and Dependable

One heck of a guy! Carlos is very dependable! Would recommend to anybody.

Ric Bater

Expert Advice

They were able to help when no one else could!

Sande Ratliff