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Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at JD Auto Service & Repair LLC is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At JD Auto Service & Repair LLC we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Testimonials

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Hands down, without a doubt, the best, most honest and reliable mechanic shop around. The wife and I have used this shop on multiple occasions now for both repairs and maintenance and they have always done great work and they do it quick. Called them first thing this morning when my truck began making a concerning sound in the front end and they got me in immediately. The problem was diagnosed within 10 minutes of arriving. I was given a more than fair estimate and got a text a few hours later notifying me my repair is already complete. I will never go anywhere else at this point. They fixed the air suspension on our cadillac the same day we dropped it off when nobody else would even look at it. Very friendly staff who treats you like family rather than just another faceless customer. Look no further, best shop in the mitten! Make these guys your go to mechanics.
~ , 06/25/2025
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Since my wife and I moved into the Jackson area a few years ago we have trusted JD Auto Service to ensure our vehicles stay up to par. Though vehicle repairs are never desired, it is inevitable and trusting this team with your vehicle is the best decision made to get back on the road.
~ , 06/23/2025
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