Best Auto Repair, Jackson

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CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

CUSTOMER SERVICE

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

What People Say About Us

  • reviewicon
    , 04/14/2021

    Best place in Jackson!! I wouldn't take my truck anyplace else. They are trust worthy and always ready to help!! Definitely would recommend this place 100%

  • reviewicon
    , 04/01/2021

    Very good service! Every time I have an issue they always help out. Highly recommend!! Very down to earth.

  • reviewicon
    , 03/17/2021

    These guys do such good work. They are very fair on their pricing. Also they will drive you home and pick you up.

  • reviewicon
    , 03/02/2021

    Fast service professional all around great service. And now the test drive my car.

  • reviewicon
    , 01/10/2021

    Great service! Very professional staff! Would definitely recommend

  • reviewicon
    , 12/16/2020

    I love how kind and quick they are. Derek is a Rockstar along with the rest of the crew. I never want to take my vehicle to another repair shop again. They won't scam you on repairs, I have a family of mechanics who all live hours from me and when I call about repairs I tell them what JD Auto is doing and what they are charging, my family says it's a fair price. I love this place.

Call us for service: 517-962-5704

ASE (Automotive Service Excellence)
  • Car Care Aware