Best Auto Repair, Jackson

CONTACT US
Google +Facebook

INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 517-962-5704 or make an appointment online!

What People Say About Us

  • reviewicon
    , 04/14/2021

    Best place in Jackson!! I wouldn't take my truck anyplace else. They are trust worthy and always ready to help!! Definitely would recommend this place 100%

  • reviewicon
    , 04/01/2021

    Very good service! Every time I have an issue they always help out. Highly recommend!! Very down to earth.

  • reviewicon
    , 03/17/2021

    These guys do such good work. They are very fair on their pricing. Also they will drive you home and pick you up.

  • reviewicon
    , 03/02/2021

    Fast service professional all around great service. And now the test drive my car.

  • reviewicon
    , 01/10/2021

    Great service! Very professional staff! Would definitely recommend

  • reviewicon
    , 12/16/2020

    I love how kind and quick they are. Derek is a Rockstar along with the rest of the crew. I never want to take my vehicle to another repair shop again. They won't scam you on repairs, I have a family of mechanics who all live hours from me and when I call about repairs I tell them what JD Auto is doing and what they are charging, my family says it's a fair price. I love this place.

Call us for service: 517-962-5704

ASE (Automotive Service Excellence)
  • Car Care Aware