Best Auto Repair, Jackson

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CODE OF ETHICS

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What People Say About Us

  • reviewicon
    , 01/10/2021

    Great service! Very professional staff! Would definitely recommend

  • reviewicon
    , 12/16/2020

    I love how kind and quick they are. Derek is a Rockstar along with the rest of the crew. I never want to take my vehicle to another repair shop again. They won't scam you on repairs, I have a family of mechanics who all live hours from me and when I call about repairs I tell them what JD Auto is doing and what they are charging, my family says it's a fair price. I love this place.

  • reviewicon
    , 10/23/2020

    I broke down with a flat tire right next to JD Auto and was pretty much stranded had they not helped. I never caught the name of the person who helped me and put my spare (donut) tire on but they were awesome! I was so relieved and grateful that they lent a hand to me. The staff I interacted with were super friendly and I definitely know where I'll be going next for any repairs!

  • reviewicon
    , 10/30/2017

    Excellent customer service and reasonable prices. I was thoroughly pleased at the service and care given to me and my automobile when I desperately needed an alternator belt replaced on a Saturday afternoon. I cannot say THANK YOU enough!!! I would recommend JD's to everyone!

  • reviewiconFast and Courteous
    , 11/07/2018

    I was traveling on vacation and I blow a hose on my truck that powers the brakes and power steering. I call all over and nobody could look at my truck for 2 days. JD Auto dropped what they were doing and help me out and got me and the family on the road again. Thanks!!!

  • reviewiconFast and Courteous
    , 01/12/2019

    Very honest mechanics. They say it is hard to find a good, trustworthy mechanic. This shop has plenty of hard working, honest mechanics. I would highly recommend this shop if you don't want to get swindled. The staff is very friendly and helpful. The best auto shop in town!!!

Call us for service: 517-962-5704

ASE (Automotive Service Excellence)
  • Car Care Aware