- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Jackson, MI
They were able to get me in quickly and repaired my vehicle with no problems. I didn't have to wait for a part to be shipped and was able to pick it up in a couple hours. The mechanic explained to me what happened in full. The young man behind the desk was the owner's son and handled the transaction flawlessly. I'm very happy they're in my neighborhood and I would highly recommend them!~ Janet Kovacs, 09/11/2026
