Jackson, MI 49203 Our Code of Ethics

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Dustina Mae, 04/14/2021

Best place in Jackson!! I wouldn't take my truck anyplace else. They are trust worthy and always ready to help!! Definitely would recommend this place 100%
Amy Scott, 04/01/2021

Very good service! Every time I have an issue they always help out. Highly recommend!! Very down to earth.

Paul McNeil Jr, 03/17/2021

These guys do such good work. They are very fair on their pricing. Also they will drive you home and pick you up.
La Mas Bonita Delarosa, 03/02/2021

Fast service professional all around great service. And now the test drive my car.

Sondra Massey, 01/10/2021

Great service! Very professional staff! Would definitely recommend
Nicole Miller, 12/16/2020

I love how kind and quick they are. Derek is a Rockstar along with the rest of the crew. I never want to take my vehicle to another repair shop again. They won't scam you on repairs, I have a family of mechanics who all live hours from me and when I call about repairs I tell them what JD Auto is doing and what they are charging, my family says it's a fair price. I love this place.

CODE OF ETHICS