CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Testimonials

Jackson, MI

Got multiple different leaks repaired, ball joint and tie rod replacement, muffler welded, and some other things done. Picked it up and 1 day later woke up to fluids still leaking out. Called and left voicemail to get it check out again when they open up. I'll have to come back and update the review after it's been checked out again and a solution is made.

~ Jacob, 04/27/2026

CODE OF ETHICS

JD Auto Service & Repair LLC