- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Very friendly and helpful staff. Derek drove me home while waiting for my car to be worked on and when I called to say I screwed up and forgot my keys, he drove and brought them. Above and beyond service.~ Gary Owens, 08/22/2025
The guy at JD auto super friendly very honest I keep on going back to him and refer him whenever I can they replaced my engine. They fixed lots of wiring on my vehicles.~ Todd Gallagher, 08/06/2025
